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Representative IT Support Experience
Pandion Systems, Inc. – an environmental services firm
Gainesville, FL (2003 to 2006)
- Performed comprehensive audit of existing system, including PC hardware, software, and network equipment
- Provided several, key infrastructure improvements, including Battery backup on server and a tape backup routine. By implementing our recommendations, Pandion averted a disaster in Dec. 2003.
- According to their President, Christian Newman, “ Last year I finally brought on AMC to provide IT support, and it paid off immediately. After assessing and updating all of our systems, they installed a tape backup system in case of an emergency. Two weeks later, my greatest fears happened. Our primary server crashed and I was out of town. AMC responded immediately and was able to restore everything very quickly. If I had not hired them, Pandion would have been devastated.”
Kappa Kappa Gamma – a women's fraternity at the University
of Florida
Gainesville, FL (2003 to 2006)
Established an 802.11g wireless network for house members and staff from the ground up
- Installed all equipment, including routers, bridges, switches and adapters;
- Provided a dedicated, high-speed internet connection for 35 house members via FastAccess DSL;
- Configured and tested all client computers for optimum connection and maximum security from intrusion;
- Constructed a computer lab with donated equipment for student resident use
Queen of Peace Catholic Community
Gainesville, FL (2002 to 2009)
Overhauled an antiquated, inefficient, and unsecured existing network
- Installed a dedicated server (Windows 2000 Advanced Server); replaced network equipment, upgrading Ethernet from 10 base-T to 100 base-T LAN;
- Provided system-wide, multi-level virus and intrusion protection software;
- Introduced cost effective upgrade measures to optimize computer operations and provide battery backup protection;
- Provide on-going proactive, hardware and software support
McGurn Management Company – property and investment management
Gainesville, FL (1998 to 2006)
Created a client-server LAN using a Novell NetWare server
- Installed a Novell NetWare server to function as file server, application server, print server, ad backup server;
- Replaced network equipment, upgrading Ethernet from 10 base-T to 100 base-T LAN;
- Provided system-wide, multi-level virus and intrusion protection software;
- Assisted with an upgrade of the accounting system from DOS-based to a Windows-based application;
- Introduced a tape backup system and tape rotation as an integral part of the organization's disaster recovery plan;
- Provide on-going proactive, hardware and software support
The Forest Management Trust – natural resource management consulting firm
Gainesville, FL (1997 to 2006)
- Created a client-server LAN using a Novell NetWare server
- Installed a Novell NetWare server to function as file server, application server, print server, and backup server;
- Assisted with the technology aspects of several office moves;
- Provided system-wide, multi-level virus and intrusion protection software;
- Provide on-going proactive, hardware and software support
Dawn G. Petrella, CPA, President
352-870-1705
contact@amc-success.com